Refund & cancellation
Cancellation / Refund policy in case of duplicate payment:
There is no cancellation option for the user / parents making the online payment. In case of technical glitch if any duplicate payment is made, payer/parent has to approach accounts department for refund/adjustment with proof of the duplicate transaction reference/id vide bank statement/passbook copy.
Refund will be processed within 10-15 working days or adjustment will be made in the next due quarter fee bill, depending on the type of issue.